Welcome to Skillslab. Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or make payments through our platform. By accessing or using Skillslab, you agree to the practices described in this policy.
1. Information We Collect
When you interact with Skillslab, we may collect different types of information to ensure smooth operations and to improve your experience.
- Personal Information:
When you register, sign up for a course, or make a payment, we may collect your name, email address, phone number, billing address, and educational details if required for course enrolment. - Payment Information:
If you make a payment on our platform, your financial information such as debit/credit card details, UPI, or net banking information is securely processed by our payment partner Razorpay. We do not store or have access to your complete payment details at any time. - Usage Data:
We may automatically collect information about how you interact with our website, including your IP address, browser type, device information, and pages you visit. This helps us understand user behaviour and improve our website performance. - Cookies and Tracking:
We use cookies to personalise your experience, analyse traffic, and remember your preferences. You can modify your browser settings to disable cookies if you prefer.
2. How We Use Your Information
The information we collect is used to provide, manage, and enhance our services. This includes processing your registrations, handling payments, enrolling you in selected courses, and maintaining records for administrative purposes.
We may also use your information to send important updates, promotional offers, or relevant communication related to our services. Additionally, your data helps us improve the functionality and security of our platform and to comply with applicable laws and regulations.
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to anyone. However, we may share your data with trusted service providers who assist us in running our business. These include partners for payment processing (such as Razorpay), hosting services, analytics, and email communication.
In certain cases, we may disclose information if required by law, government authorities, or to protect our rights and safety. All our third-party partners are required to handle your data responsibly and use it only for the specific purposes for which it is shared.
4. Payment Gateway
Our payments are processed securely through Razorpay, which follows strict industry standards for data protection. Razorpay complies with PCI-DSS (Payment Card Industry Data Security Standard), ensuring that your payment information is handled in a secure environment.
We do not collect or store your complete payment information on our servers. For more details on how Razorpay handles data, you can refer to their privacy policy at https://razorpay.com/privacy/.
5. Data Security
We use appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Our security practices are regularly reviewed to maintain high standards of protection. However, please note that no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. You can request access to your data, correction of inaccuracies, or deletion of your information from our systems.
You also have the right to withdraw consent at any time or object to specific data processing activities.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This may include maintaining records for legal, accounting, or reporting obligations. Once the data is no longer required, we ensure it is securely deleted or anonymised.
8. Third-Party Links
Our website may contain links to external websites or services operated by third parties. We are not responsible for the content or privacy practices of these external sites. We encourage users to review the privacy policies of any third-party websites they visit.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any revisions will be posted on this page with an updated “Last Updated” date. Continued use of our services after such updates indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us.